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V4.63.0 - Release Notes

Date of Release - March 20, 2025

Written by Cole Docherty

Updated at April 29th, 2025

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  • Release Notes
  • Newly Released Features
    Blackbelt360 New Features
  • Getting Started
    Overview How To
  • Roles & Permissions
  • Manifests
  • Order Management
    Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
  • Employee Management
  • Customer Management
    Adding & Removing Customers Communicating with Customers Data Privacy
  • Customer Portal
  • Stock Management
    Adding and Receiving Products Inventory Management Resolving Stock Errors
  • Invoicing
  • Reporting
    Standard Reports Built-in and Custom Reports Advanced Reports
  • Custom Fields
  • Integrations
    Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably Developer API Blackbelt360
  • GSX
    GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions
  • Shipments
  • Service Contracts
  • Configuring Your Environment
    System Settings Email and SMS Setup Importing Data Security
  • Part Requests
  • Incoming Part Allocation
+ More

Table of Contents

New Features: Updates to Existing Features: Bug Fixes:

New Features:

  • GSPN Integration Symptom Code Shortcuts:
    • Added a new page to IGSPN System Settings where admins can define commonly used Symptom Code Combinations.
    • Once configured, these are visible as a drop-down menu in the SO Create macro step and when using the Manual SO creation forms. 
    • This is a solid efficiency gain for GSPN Integration users. For each SO, this reduces the process of setting symptom codes on your SO from 6–8 inputs to 2 inputs. 
  • Cost Estimate with Options:
    • Added a new option where a Declined Cost estimate can use a separate email template from Accepted Cost estimates.
      • Please reach out to support@fixably.com if you have any questions about setting this up. 
    • Added a new tab in System Settings > Cost Estimates called Disclaimers. If this field is set, it is shown to the customer before viewing their cost estimate in the portal. 
  • Brand Stocks:
    • Added a new option to Stock Management where Admins can define which Device Brand can use a Stock.
    • In tenants that support multiple brands, it is common for customers to segregate their inventory into multiple stocks. 
      • For example:
        • Apple Stock
        • Samsung Stock
        • Microsoft Stock
    • When in an Order, we almost always have a Device. In most cases, we also know the Brand of this device. 
    • When a User adds an Order Line, only stocks matching the device brand will be visible.
    • If a Stock has no brands defined, it is available for all brands. 
  • Custom Pricing Options:
    • Added a new option to the purchase price types that connects to the GSX ADD ON pricing tier.
  • Incoming Manifests:
    • Added a new option to set the Order Reference values for each Manifest Item.
    • This is helpful if you have mostly the same data across a batch of orders, but each item has a unique PO or other identifier (RMA # from your customer for example).
    • These values can be set in the UI and via Import.
  • Order Events / Timeline:
    • When a Price on an Order Line is changed, it is now tracked in the Order Timeline.
       

Updates to Existing Features:

  • Incoming Manifests:
    • Added a new option where Processed Incoming Manifests can be exported as an Excel file.
  • Consolidated Invoices:
    • When exporting to CSV, the end user’s first and last names are now available in the columns included. 
  • Tasks:
    • When creating multiple option type Tasks, newly created options now default to normal priority.
    • Previously, high priority was marked by default.
  • IGSPN Integration:
    • Removed DHL UK API key field from System Settings in non-UK Regions. 
  • Roles & Permissions:
    • The "Edit handler" option in the "Orders" permission was responsible for enabling users to take assignments as well as select a technician from the list on the right side. These functionalities have been separated, with distinct permissions for taking assignments and for selecting from the technician list.
    • The “Create Order Note” option was responsible for allowing users to create new notes on an Order. This applied to both Public and Internal Notes. These functionalities have been separated, with distinct permissions for creating public and creating internal notes. 
  • DPD UK Shipping Integration:
    • Added a new configuration option where multiple shipping accounts can now be used within the integration. 
  • Fixably API:
    • Updated PATCH /orders/{order.id} to allow a user to update the isDraft value.
  • Translations:
    • Updated Hungarian Common, PDF Documents, Order and Messages Translations.
    • Updated missing Polish Translations from Cost Estimate with Options portal. 



 

Bug Fixes:

  • Incoming Manifests:
    • Fixed an issue when a User started searching for a manifest, the field lost focus after the first letter.
    • Fixed an issue where Incoming manifest items were not cleared from the prepared items list.
    • Fixed an issue when adding non-registered items to the prepared for receiving list. Items were not added, and the dialogue was not removed.
  • Outgoing Manifests:
    • Fixed an issue where searching for a child customer was not working correctly. 
  • Macros:
    • Fixed an issue where the Skip button didn’t work correctly with some macro steps. 
  • Cost Estimate with Options / Customer Portal:
    • Fixed an issue where the decimal point in Australian tenants was a comma rather than a decimal.
    • Fixed an issue where Products were still visible in Cost Estimates and the Customer Portal if the “Visible in Printouts” setting was disabled.
  • Tasks:
    • Fixed an issue where copying task a value to the clipboard copied the text "undefined".
  • Roles & Permissions:
    • Fixed an issue where the “View Timeline” permission allowed Users to view Order notes even if the “View Order Notes” permission was disabled. 
    • Fixed an issue where Users could still search for Customers in a macro even without permission to search for customers. 
  • GSX Integration:
    • Fixed an issue where the location address, rather than the customer address, was being pulled to the repair creation form.
  • IGSPN Integration:
    • Fixed an issue where ACK List Orders were not fetched due to an XML encoding error.
  • Customer Specific Email Settings:
    • Fixed an issue where once a custom email domain is added to the customer settings, there was no way to remove it from UI.
  • Margins:
    • Fixed an issue when a tenant has setup multiple GSX margins, Fixably is ignoring labor_tier but matches the general margin based on minimum price instead.

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