New Features:

• Cost Estimates:
  • Added a new Order Status type > Cost Estimate Expired
  • This allows tenants to differentiate between a Declined and Expired Cost Estimate in your workflows.
• GSX Integration:
  • Added a new setting to System Settings > Integrations > GSX
    • “Update selling price when Apple substitutes a flat rate part on mail-in repairs.”
    • When enabled, and Apple substitutes a flat rate part on a MINS or WUMS mail-in repair, the order line selling price is updated from the substitute product's GSX pricing option.
      • Carry-in repairs are never affected.
      • Invoiced lines are never modified.
• Customer Portal:
  • Added support for multi-select type tasks to the Customer Portal.

Updates to Existing Features:

• Roles & Permissions:
  • The previous User Settings > General > Role field has been retired and moved to Roles & Permissions.
    • Previous Technician Role:
      • Technicians were shown in the dropdown for handler and also in the technician efficiency list
    • New Options: Added new settings to Roles & Permissions:
      • Orders > “Can be assigned as Order Handler”
      • Reporting > “Visible in User Report.”
    • Previous Shop Assistant Role:
      • The shop assistant has an idle mode where the system will show who is logged in after 10 minutes. There is also an option that stores data only in a cookie.
    • New Options: Add new settings to Roles & Permissions:
      • Global Settings > Enable Idle Mode
    • Previous Logistics Role:
      • Logistics did not have any specific functionality, so it has been removed entirely.
  • Adjusted the permissions options for removing Order Lines:
    • Delete Draft Order Line
      • With this setting enabled, the User can remove an Order Line from the Order ONLY if it is in Draft Status.
    • Delete Confirmed Order Line
      • With this setting enabled, the User can remove an Order Line if it is in Draft OR Confirmed.
• Translations:
  • Updates to German PDF translations.
  • Updates to Romanian VMI translations.
• Fixably API:
  • Improved Purchase Order documentation to better support Enterprise clients building deep API integrations (e.g., real-time ERP sync).
    • https://openapi.fixably.com/#tag/Purchase-Orders
• SLA / Turnaround time:
  • Renamed the Booking App SLA fields to Public SLA + Public SLA Description.

Bug Fixes:

• GSX Integration:
  • Fixed an issue where, when Apple substitutes a part, the Purchase Order in Fixably was not updated.
• Batch Edit:
  • Fixed an issue when importing orders, where the UI layout could become misaligned.
• Reporting:
  • Fixed an issue with the standard Technician Efficiency report.
  • Performance improvements with the Locations Report.
  • Optimized the Order query in Advanced Reports to avoid page timeouts.
• SLA / Turnaround time:
  • Fixed an issue where, when the edit form is viewed on narrow screens, the fields were not aligned.
• WhatsApp Integration:
  • Fixed the WhatsApp template creation form so the language picker only offers codes that Meta's template API actually supports.
• Order Lines:
  • Changed the placement of the new “Print Label” button to avoid it being too close to the “Remove from Order” button.
  • Fixed an issue where the Order Line menu was not visible when the language was set to French.
• Purchase Orders:
  • Fixed an issue where Parts were automatically converted to use the same stock when creating a PO from Parts Pending Purchase.
• Fixably API:
  • Fixed an issue when Orders were created using the order:create.contact_to_customer OAuth2 scope, a last name value was required, even though the Fixably UI supports names without a last name.
• Order Lists:
  • Fixed an issue when using Custom Fields with long values, where the gear and action buttons were not visible on screen.
• Performance:
  • Fixed an issue where application caches were not cleaning correctly, resulting in reduced performance under some circumstances.