How do I resolve errors stating that my GSX Activation Token has expired?
This article is a step-by-step guide to resolving errors related to expired GSX Activation Tokens.
Written by Annukka Matilainen
Updated at September 26th, 2024
- Release Notes
- Newly Released Features
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- Roles & Permissions
- Manifests
- Order Management
- Employee Management
- Customer Management
- Customer Portal
- Stock Management
- Invoicing
- Reporting
- Custom Fields
- Integrations
- GSX
- Shipments
- Service Contracts
- Configuring Your Environment
- Part Requests
- Incoming Part Allocation
GSX Activation Tokens periodically expire. When they do, some features related to your GSX Integration may not work as intended.
- From the Fixably Home Screen, click on your User Name Menu.
- Click on User Settings.
- Go to the Integrations tab.
- Open your GSX settings by clicking the Expand button.
- Check your Activation Token.
- If your token has expired, click Request a new activation token by clicking here.
- You will be redirected to Apple API Token Portal, where you would need to log in with your credentials and follow instructions on the website
.
- Copy your Activation Token from the Apple API Token Portal to the Activation Tokenfield in Fixably.
- When complete, click Save Settings.
- Navigate back to your Order and attempt to use the GSX Integration as you usually would.