Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    US English (US)
    DE German
    ES Spanish
    PL Polish
    MX Spanish (Mexico)
    HR Croatian
    • Home
    • Release Notes
    • 2025 Releases

    V4.98.0 - Release Notes

    Date of Release - November 20, 2025

    Written by Cole Docherty

    Updated at December 10th, 2025

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Release Notes
      2025 Releases 2024 Releases
    • Newly Released Features
      Blackbelt360 New Features
    • Getting Started
      Overview How To
    • Roles & Permissions
    • Manifests
    • Order Management
      Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
    • Automations
    • Employee Management
    • Customer Management
      Adding & Removing Customers Communicating with Customers Data Privacy
    • Customer Portal
    • Stock Management
      Adding and Receiving Products Inventory Management Resolving Stock Errors
    • Part Requests
    • Price Lists
    • Invoicing
    • Reporting
      Standard Reports Built-in and Custom Reports Advanced Reports
    • Custom Fields
    • Integrations
      Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably API Blackbelt360 Xero Accounting WhatsApp Business
    • GSX
      GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions
    • Shipments
    • Service Contracts
    • Configuring Your Environment
      System Settings Email and SMS Setup Importing Data Security
    • Incoming Part Allocation
    • Appointment Booking
    + More

    Table of Contents

    New Features: Updates to Existing Features: Bug Fixes:

    New Features:

    • Email Branding:
      • Added a new feature to add HTML branding to your email templates.
      • This feature has been previously limited to our enterprise customers, but is now available to all Fixably customers.

     

    Updates to Existing Features:

    • Order Import:
      • Added the End User State Province and Country to the Order Import form
    • Roles & Permissions:
      • To align with the support ticket standards from many of our customers, we have disabled the ability to submit support tickets for the default “User” permission group.
    • Cost Estimates:
      • Updated the “Pay” button when using a payment integration with Cost Estimates.
    • Advanced repair stickers:
      • Added a new option where the Order number can not be generated as a QR code.
    • Custom Pricing Options:
      • Added a new option where Admins can now disable a custom pricing option if it is no longer being used.
    • Fixably API:
      • Added a new option to define the file type when using POST /v3/orders/{orderId}/files/attach


    Bug Fixes:

    • GSX Integration:
      • Fixed an issue where the purchase sold-to name was missing on some device cards.
      • Fixed an issue where a message was added multiple times when no reservations were found.
      • Fixed an issue where DOA parts were not synced to GSX correctly.
      • Fixed an issue with retrieving Find My device statuses.
    • Fixably API:
      • Fixed an issue where non-serialized products were expecting a serial number when using POST/stocks/{id}/products
    • Cost Estimates:
      • Fixed an issue where the newly released manual approval options were not saving an Order note with the reason.
    • Snippets:
      • Fixed an issue where the snippet options were not changing when the note type was changed.
    • Part Requests:
      • Fixed several issues that could result in Parts getting stuck in an incorrect status.
      • Fixed an issue where the badges indicating how many requests are pending were showing incorrect values.
    • Customer Portal:
      • Fixed an issue where a device model is required error message was appearing even when the device model was already filled out.


     

     

     

    update details version 4.97.0

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • V4.96.0 - Release Notes
    • V4.95.0 - Release Notes
    • V4.94.0 - Release Notes
    Get started today and start fixing hardware with software
    Thank you! We will contact you shortly.
    Oops! Something went wrong while submitting the form.
    ProductsFixably RepairFixably Depot
    SolutionsAASPsEnterprise ServiceRefurbishersMulti-Brand Repairs
    ResourcesAll ResourcesCustomer StoriesBlog
    CompanyAbout UsCareers
    Follow UsFacebookInstagramTwitterLinkedIn

    Contact Us

    sales@fixably.comsupport@fixably.com
    Fixably RepairRepair ManagementGSX IntegrationInventory & StockCustomer ExperienceReporting & DataPoint of SaleFixably Paperless

    North America  Sales

    +1 888 3600 63920289 Stevens Creek Blvd #1070
    Cupertino, CA 95014
    United States

    Europe  Sales

    +358 45 4900 549Kansakoulukatu 3
    00100 Helsinki
    Finland

    Contact Us

    sales@fixably.comsupport@fixably.com
    Copyright © Fixably Ltd.Privacy PolicyTerms of ServiceData Processing Agreement

    Copyright 2025 – Fixably.

    Knowledge Base Software powered by Helpjuice

    Expand