Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
DE German
ES Spanish
PL Polish
MX Spanish (Mexico)
HR Croatian
  • Home
  • Configuring Your Environment
  • System Settings

How do I set up Queues?

This article is a step-by-step guide to help Administrators configure and customize Queues in Fixably.

Written by Annukka Matilainen

Updated at September 26th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Release Notes
  • Newly Released Features
    Blackbelt360 New Features
  • Getting Started
    Overview How To
  • Roles & Permissions
  • Manifests
  • Order Management
    Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
  • Employee Management
  • Customer Management
    Adding & Removing Customers Communicating with Customers Data Privacy
  • Customer Portal
  • Stock Management
    Adding and Receiving Products Inventory Management Resolving Stock Errors
  • Invoicing
  • Reporting
    Standard Reports Built-in and Custom Reports Advanced Reports
  • Custom Fields
  • Integrations
    Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably Developer API Blackbelt360
  • GSX
    GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions
  • Shipments
  • Service Contracts
  • Configuring Your Environment
    System Settings Email and SMS Setup Importing Data Security
  • Part Requests
  • Incoming Part Allocation
+ More

Table of Contents

Creating a New Queue Modifying an Existing Queue

Queues are an essential feature in Fixably, allowing you to organize your Orders into separate, device-based repair lines. Assign Tasks to Queues to ensure you only gather information relevant to the repaired device.
 

  1. Using an Administrator account, from the Fixably Home Screen, select your User Name menu and then click System Settings.



     
  2. From the Settings Menu, click Queues.



     
  3. A list of currently available Queues will appear. 

 

 

Creating a New Queue

  1. In the upper right corner of your window, click New Queue.



     
  2. Enter a descriptive Name for your Queue.



     
  3. Enter a description that provides more information about the types of Orders that should be assigned to the Queue.


     
  4. If any specific Terms and Conditions should apply to this Queue and be included on Printouts, enter them.



     
  5. You can organize Queues into parent and child relationships, allowing you to create sub-queues if desired.



     
  6. Click the Enabled checkbox to make the new Queue available.



     
  7. When complete, click Save.

 

 

Modifying an Existing Queue

  1. From the list of Queues, click the Gear menu.



     
  2. Click Edit.



     
  3. Modify any information as required.



     
  4. When complete, click Save.



     
  5. You can also delete a Queue by clicking the Delete button.

 

nameless piece queues queue setup orders

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How do I view previous Order history associated with a Device?
  • How can I use Alarms to receive notifications about Customers?
  • How can I filter Service Locations on the Fixably Home Screen?
  • How do I set up Tax Rates?
Get started today and start fixing hardware with software
Thank you! We will contact you shortly.
Oops! Something went wrong while submitting the form.
ProductsFixably RepairFixably RefurbFixably Depot
SolutionsAASPsEnterprise ServiceRefurbishersMulti-Brand Repairs
ResourcesAll ResourcesCustomer StoriesBlog
CompanyAbout UsCareers
Follow UsFacebookInstagramTwitterLinkedIn

Contact Us

sales@fixably.comsupport@fixably.com
Fixably RepairRepair ManagementGSX IntegrationInventory & StockCustomer ExperienceReporting & DataPoint of SaleFixably Paperless

North America  Sales

+1 888 305 401220289 Stevens Creek Blvd #1070
Cupertino, CA 95014
United States

Europe  Sales

+358 9 424 51149Kaisaniemenkatu 7
00100 Helsinki
Finland

Contact Us

sales@fixably.comsupport@fixably.com
Copyright © Fixably Ltd.Privacy PolicyTerms of ServiceData Processing Agreement

Copyright 2025 – Fixably.

Knowledge Base Software powered by Helpjuice

Expand