Why are changes made in GSX not showing up in my Order?
GSX repair statuses, parts and pricing information may need to be refreshed in Fixably.
Written by Annukka Matilainen
Updated at September 26th, 2024
- Release Notes
- Newly Released Features
- Getting Started
- Roles & Permissions
- Manifests
- Order Management
- Employee Management
- Customer Management
- Customer Portal
- Stock Management
- Invoicing
- Reporting
- Custom Fields
- Integrations
- GSX
- Shipments
- Service Contracts
- Configuring Your Environment
- Part Requests
- Incoming Part Allocation
Follow the steps below to sync information between Fixably and GSX.
- Navigate to the appropriate Order.
- Beside the Repair Number, click on the GSX Dispatch ID.
- If there is a mismatch between GSX and Fixably, this step will synchronize the information.
- In some cases, you may also need to refresh your browser window.