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    • Home
    • Release Notes
    • 2026 Releases

    V26.21 - Release Notes

    Date of Release - May 21, 2026

    Written by Annukka Matilainen

    Updated at May 21st, 2026

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    • Release Notes
      2026 Releases 2025 Releases 2024 Releases
    • Newly Released Features
      Blackbelt360 New Features
    • Getting Started
      Overview How To
    • Roles & Permissions
    • Manifests
    • Order Management
      Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
    • Automations
    • Employee Management
    • Customer Management
      Adding & Removing Customers Communicating with Customers Data Privacy
    • Customer Portal
    • Stock Management
      Adding and Receiving Products Inventory Management Resolving Stock Errors
    • Part Requests
    • Price Lists
    • Invoicing
    • Reporting
      Standard Reports Built-in and Custom Reports Advanced Reports
    • Custom Fields
    • Integrations
      Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably API Blackbelt360 Xero Accounting WhatsApp Business
    • GSX
      GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions Part Returns
    • Shipments
    • Service Contracts
    • Configuring Your Environment
      System Settings Email and SMS Setup Importing Data Security
    • Incoming Part Allocation
    • Appointment Booking
    + More

    Table of Contents

    New Features Updates to Existing Features Bug Fixes

    New Features

    • Macros
      • You can now run a GSX diagnosis within a macro using a new macro step
      • The device.create macro step now supports device custom fields
      • The device.files macro step now includes a button to open the Fixably Camera App
    • Mobile
      • The mobile navigation bar now uses icon-based navigation with avatar initials for a cleaner, more compact layout
    • Camera App
      • The Fixably Camera App is now enabled for all customers
    • API
      • New V3 REST API endpoints for device categories, sub-categories, and device models
      • New V3 API for device catalogue product and harvested-product associations
      • The /v3/products endpoint now supports filtering by part number
      • Tasks now support options via the API, including endpoints for retrieving order task options

    Updates to Existing Features

    • QuickBooks Online
      • PaymentMethodRef is now populated when syncing invoices and payments to QBO
      • PaymentMethodRef is now included when creating deposit invoices in QBO
      • Deleted purchase order lines are now excluded from QBO exports
    • Macros
      • The claim number field for insured repairs has been removed from macros
    • Orders
      • A confirmation dialog is now shown before deleting a draft order via the Remove Order action

    Bug Fixes

    • Orders
      • Fixed an issue where cost estimate API rejection did not delete order lines or apply the examination fee
      • Fixed order import failing to validate device IMEI properly, which could result in saving a device without an IMEI or serial number
      • Device history lookup now correctly recognizes replaced serial numbers in the new-to-old direction
    • Macros
      • Fixed a page loading failure when running a macro on a tenant using the Italian locale
      • The task.remove step now correctly clears values for all task types, not only Yes/No tasks
    • Purchase Orders
      • Fixed an error appearing when trying to change prices on purchase orders
    • Devices
      • Fixed manufacturer warranty incorrectly showing "No" when a device is in an active Apple Limited Warranty
      • Fixed an issue with automatic serial number generation
    • Email
      • Fixed an issue where images uploaded in the email template editor would become unavailable in sent emails after a short time
    • Labels & Printing
      • Fixed QZ Tray auto-printed labels coming out blank on Dymo LabelWriter
      • Fixed Dymo labels printing blank when the user's OS printer paper size is misconfigured
      • Fixed harvesting label barcodes not encoding the product serial number correctly, and fixed product name text overlapping the label
    • Products
      • Fixed an issue where a product's VAT rate kept reverting to the default rate
    • BI / Reporting
      • Fixed datetime format for createdAt and updatedAt fields in BI replica views
    • Security
      • Multiple security improvements to authentication and session handling

    Customer Portal

    • Orders
      • Fixed order creation hanging after serial number entry
      • Fixed appointment types and tasks not loading after device lookup during order creation
    • Shipments
      • Fixed device name showing as "undefined" in the portal shipment tab
      • Fixed B2B portal users being unable to view shipments
      • Fixed an "Unknown carrier" error when creating a shipment on orders with no inbound delivery
    • Notes
      • Fixed raw HTML and markdown being shown unformatted in service-side notes

    Booking App

    • Bookings
      • Booking slot availability and appointment windows now use the configured service type duration
    updates changelog

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